At OTLOOB, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information when you use OTLOOB:

• Personal Information: Name, phone number, email address, and payment details.
• Delivery Information: Pickup and drop-off addresses, package details.
• Device & Location Data: Your IP address, device type, and location for delivery tracking.

2. How We Use Your Information

We use your data to:

• Facilitate deliveries and match couriers with customers.
• Provide real-time tracking and delivery updates.
• Improve our app functionality and customer service.
• Ensure the security and safety of our platform.

3. Data Sharing and Security

We do not sell or rent your personal information. Your data is only shared with couriers and service providers necessary for order fulfillment. We implement security measures to protect your information from unauthorized access.

4. Your Rights

You have the right to:

• Request access to your personal data.
• Update or delete your information.
• Opt out of marketing communications.

5. Updates to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review them periodically.

6. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at support@otloob.ma.